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PRIVACY POLICY
SOUL15 Costumes & Concepts BV
Limastraat 3B8, 2000 Antwerp, Belgium
VAT No. BE 0480.010.141
Tel/WhatsApp: +32 468 599 790
SOUL15 Costumes & Concepts BV is the data controller responsible for the processing of personal data collected through this website and our forms.
If you have any questions regarding this Privacy Policy or your personal data, please contact us at: soul15@soul15.com
1. Whose data we process and which data we collect
We process personal data relating to:
Applicants, performers, and artists
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Name and stage name
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Contact details (email address, telephone/WhatsApp number)
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Date of birth
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Information regarding experience, skills, and availability provided by you
Clients and prospective clients (including contact persons within organizations)
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Name
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Job title
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Contact details
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Information required for quotations, assignments, and invoicing
Website visitors
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Information submitted through our contact forms
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Technical data collected through cookies (see section 7)
2. Purposes and legal bases for processing
Performers and Artists:
We process your data to assess suitability, plan and organize productions, and contact you regarding assignments. This processing is based on pre-contractual measures, contractual necessity, and our legitimate interests.
Communication via WhatsApp is based on your consent, which you may withdraw at any time.
Clients and Prospective Clients:
We process your data for the preparation and execution of quotations and assignments, invoicing, and customer relationship management. This processing is based on the performance of a contract, compliance with legal obligations (such as accounting requirements), and our legitimate interests.
Website Visitors:
We process your data to respond to your inquiries based on our legitimate interests. Non-essential cookies are only placed with your consent.
3. Recipients of personal data
We do not share your personal data with third parties for their own purposes.
For certain processing activities, we rely on service providers acting on our behalf and under our instructions as data processors, including:
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Google (online forms and email services)
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Meta (WhatsApp communications)
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Accounting and IT service providers
Appropriate data processing agreements have been concluded with these parties where required.
4. Transfers outside the European Economic Area (EEA)
Some of our service providers may process personal data outside the European Economic Area.
Where this occurs, we ensure that appropriate safeguards are in place, including the use of the European Commission’s Standard Contractual Clauses or other legally recognized transfer mechanisms.
5. Data retention periods
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Applicant, performer, and artist data: up to 5 years after our last contact.
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Client and invoicing data: for the duration of the business relationship and thereafter in accordance with applicable legal retention requirements (currently 7 years in Belgium for accounting records).
After these periods, personal data will be deleted or anonymized.
6. Your rights
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict the processing of your data
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Receive your data in a portable format
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Object to certain processing activities
Where processing is based on your consent, you may withdraw that consent at any time.
To exercise your rights, please contact us at: soul15@soul15.com.
7. Cookies
Our website uses analytical cookies. These cookies are only placed after obtaining your consent through our cookie banner.
8. Complaints
If you are dissatisfied with the way we process your personal data, we encourage you to contact us first.
You also have the right to lodge a complaint with the Belgian Data Protection Authority:
Belgian Data Protection Authority (Gegevensbeschermingsautoriteit)
Drukpersstraat 35
1000 Brussels, Belgium
www.gegevensbeschermingsautoriteit.be
9. Security and Changes
We implement appropriate technical and organizational measures to protect your personal data against misuse, loss, unauthorized access, disclosure, or alteration.
We may update this Privacy Policy from time to time. The most recent version will always be available on this page.
Last updated: 01 June 2026
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